Privacy Policy

Last Updated: March 15, 2025

Information We Collect

lyvorantelios collects various types of information to provide our budget consolidation services effectively. When you create an account, we gather basic personal details including your name, email address, phone number, and residential address. This information helps us verify your identity and communicate important updates about your financial accounts.

Financial data forms the core of our service. We collect bank account information, transaction histories, spending patterns, and budget preferences. This data allows us to consolidate your financial picture and provide meaningful insights about your spending habits.

  • Personal identification details and contact information
  • Financial account credentials and transaction data
  • Device information and IP addresses for security purposes
  • Usage patterns and preferences within our platform
  • Communication records and support interactions

We also collect technical information automatically when you use our services. This includes your device type, browser information, IP address, and how you interact with our platform. This data helps us improve our services and detect potential security issues.

How We Use Your Information

Your information serves several important purposes within our budget consolidation platform. First and foremost, we use your financial data to aggregate accounts from different institutions, giving you a comprehensive view of your financial situation in one convenient location.

We never sell your personal information to third parties. Your financial data remains confidential and is used solely to provide the services you've requested.

Account information helps us categorize transactions, track spending patterns, and generate personalized budget recommendations. We analyze your financial habits to suggest areas where you might reduce expenses or optimize your budget allocation.

Communication purposes include sending account alerts, security notifications, service updates, and educational content about financial management. You can control which communications you receive through your account preferences.

Information Sharing and Disclosure

lyvorantelios maintains strict controls over information sharing. We work with trusted third-party service providers who help us deliver our services, including secure data processing companies and financial institutions that facilitate account connections.

These partners are bound by confidentiality agreements and can only use your information for specific purposes related to providing our services. They cannot use your data for their own marketing or business purposes.

  • Financial institutions to establish secure account connections
  • Technology providers for secure data processing and storage
  • Customer support services for account assistance
  • Security firms for fraud detection and prevention

We may disclose information when required by Australian law, court orders, or regulatory requirements. In such cases, we'll notify you unless legally prohibited from doing so.

Your Rights and Choices

Under Australian privacy laws, you have significant rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored by our platform.

Access Rights

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correction Rights

Update or correct any inaccurate information in your account at any time through your dashboard or by contacting us.

Deletion Rights

Request deletion of your account and associated data, subject to legal retention requirements for financial records.

Portability Rights

Export your financial data in a structured format if you decide to move to another service provider.

To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and verify your identity before processing any changes to protect your account security.

Data Security and Protection

Protecting your financial information is our highest priority. We employ bank-level security measures including 256-bit SSL encryption for all data transmission and AES-256 encryption for data storage.

Our servers are housed in secure facilities with 24/7 monitoring, multiple authentication layers, and regular security audits. We maintain compliance with Australian financial services regulations and international security standards.

We use read-only connections to your financial accounts, meaning we can view your data but cannot initiate transactions or make changes to your accounts.

Additional security measures include automated fraud detection, regular password requirements, and optional two-factor authentication. We continuously monitor for suspicious activity and will alert you immediately if we detect potential security issues.

Data Retention and Deletion

We retain your information for as long as necessary to provide our services and comply with legal obligations. Active account data is maintained while your account remains open and for a reasonable period afterward to handle any questions or issues.

Financial transaction data may be retained longer due to regulatory requirements under Australian financial services laws. Personal identification information is typically deleted within two years of account closure, unless required for legal compliance.

You can request immediate deletion of your account and data at any time. We'll delete your information within 30 days, except for data we're legally required to maintain. Deleted data is permanently removed from our systems and cannot be recovered.

International Data Transfers

While lyvorantelios primarily operates within Australia, some of our technology partners and data processing services may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

All international transfers comply with Australian Privacy Principles and include contractual protections requiring the same level of security and privacy protection as required within Australia. We only work with countries and providers that meet our strict data protection standards.

You have the right to know when your data is transferred internationally and can request details about the protections in place for such transfers.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and through our platform.

Minor updates that don't affect your rights may be posted without individual notification. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you don't agree with changes, you can close your account and request deletion of your data.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, please contact our privacy officer:

Email: info@lyvorantelios.com

Address: Unit 1, Level 1/86 Collins St, Hobart TAS 7000, Australia

Phone: +61892481003